Why Is My Ad Spend on the Summary Page Different From the Pixel Report or Blended Stats?

Summary

It’s not unusual to see different ad spend totals across the Summary Page, Pixel Report, and Blended Stats in Triple Whale. While your overall budget remains consistent, each view can display or attribute that spend differently. The pointers below will help you understand where these differences come from—and how to interpret them.

Why This Happens

  1. Differences in Data Aggregation

    • The Summary Page combines campaigns or channels into a single overview, while the Pixel Report breaks them out in more detail.
    • Adding up multiple granular entries can yield a slightly different total compared to a single consolidated figure.
  2. Exclusions & Filters

    • Filters on the Summary Page (such as a Subscription Filter) might exclude recurring orders and their associated spend, while the Pixel Report includes everything.
    • This discrepancy can lead to mismatched totals across the two views.
  3. UTM or Tracking Inconsistencies

    • Missing or incorrect UTM parameters (tw_source, utm_source, etc.) can prevent the Pixel Report from correctly attributing spend.
    • Even though the overall budget remains the same, some ad spend may appear unallocated or simply absent from channel-level data if it’s not properly tagged.

Example Scenario

  1. A subscription filter is enabled on the Summary Page, excluding recurring orders along with the associated ad spend. The Pixel Report, however, counts all orders and spend, including subscriptions.
    • Summary Page: Shows a lower total because recurring charges are filtered out.
    • Pixel Report: Displays a higher number, including every transaction type.
  2. Outcome: The store sees a noticeable difference in ad spend across the two views, but both are accurate within their respective filtering rules.

How This Affects Reporting

  • Budget Allocation Discrepancies
    When spend appears in one report but not another (due to filters or missing UTMs), it may seem like certain campaigns or platforms are overspending or underspending—when in reality, it's a visibility issue rather than an actual budget shift.

  • Overall Performance Insights
    Varying spend totals can create confusion about true channel effectiveness. Knowing where the differences stem from allows for a clearer, unified understanding of performance.

How to Interpret the Data Correctly

  • Align Date Ranges and Filters
    Use matching date ranges in each report to avoid comparing apples to oranges. Confirm whether the Summary Page or Pixel Report is excluding specific orders (e.g., subscriptions); any active filters can drastically change spend totals.

  • Verify Proper UTM Setup
    Ensure that every ad link includes fully and correctly formatted UTMs (utm_source, utm_campaign, etc.). Missing UTMs may cause the Pixel Report to show lower or unallocated spend.

  • Keep the Overall Budget in Mind
    Even if channels appear to have different spend allocations, the total budget used across platforms remains the same. Acknowledge each report’s unique way of attributing or filtering spend to reconcile any differences.

By keeping these factors in mind, you’ll better understand why the Summary Page may show a different ad spend number than the Pixel Report or Blended Stats.