Pixel Orders Table

pixel_orders_table

The Pixel Orders table merges detailed transaction data, including the timing of ad clicks, devices used by customers, and key order metrics like sales and orders, with ad performance insights from Triple Whale Pixel. Querying this table allows for an in-depth analysis of ad campaign effectiveness, customer conversion paths, and sales trends, highlighting the direct impact of advertising on purchase behavior.

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Key Concepts When Using Pixel Orders Table

Aggregation and Attribution

  • The Pixel Orders table aggregates data at the order level, and is intended for order-level analysis using Triple Pixel attribution data.
  • The Triple Attribution model and Lifetime attribution window applied by default.
  • When the Triple Attribution model is applied, there may be duplicates for some fields (e.g. order_quantity and order_revenue). For analyses where you wish to avoid counting duplicates, use the Last Click model or query the Orders table instead.
  • The Total Impact model is an aggregated attribution model, and therefore is not available on the Pixel Orders table since it cannot be applied on a per-order basis.

Order Data in Pixel Joined vs. Pixel Orders tables

  • Order data in the Pixel Joined table comes from the ad platform (e.g. Facebook, TikTok), and is collected and aggregated according to the ad it's associated with. Orders made via onsite channel shops (e.g. Meta Shop and TikTok Shop) are included in the orders data in the Pixel Joined table.
  • In contrast, order data in the Pixel Orders table comes from the main shop platform (e.g. Shopify, BigCommerce, WooCommerce) along with the Triple Pixel. Orders made via onsite channel shops (e.g. Meta Shop and TikTok Shop) are not included in the Pixel Orders table.
  • This difference results in potential discrepancies between the two tables. The Pixel Joined table may show higher order counts for ads on platforms with onsite shops (e.g. Meta, TikTok) due to additional channel-reported orders that aren’t tracked in the Pixel Orders table.

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Note

event_date is a required field for queries on this table.

Dimensions

Dimensions are immutable properties that can be used for grouping data.

IDTypeDescription
event_datedateThe date the order was placed. Based on the time zone of the shop at the moment of purchase.
event_date.daydateThe day on which the order was placed. Derived from event_date.
event_date.weekdateThe Sunday of the week during which the order was placed. Derived from event_date.
event_date.monthdateThe month during which the order was placed. Derived from event_date.
event_date.quarterdateThe first month of the quarter during which the order was placed. Derived from event_date.
event_date.yeardateThe year during which the order was placed. Derived from event_date.
event_hourstringThe hour of the day the order was placed, according to a 24-hour clock. Based on the time zone of the shop at the moment the order was placed.

Example values: 07, 16, 21
created_attimestampThe time at which the order record was created. Formatted according to the ISO 8601 international standard.

Example value: 2022-06-15T19:26:30.000Z
cancelled_attimestampThe time at which the order was canceled. Formatted according to the ISO 8601 international standard. NULL if the order was not canceled.

Example value: 2022-06-15T19:26:30.000Z
shop_timezonestringThe timezone of the shop. Time zone designations are according to the tz database.
order_idstringThe unique order ID. Assigned by the shop platform.

Example value: 4930225799243
order_namestringThe name of the order. Assigned by the seller in the shop platform.

Example values: #2188464, Ex-2163819-9
source_name stringThe name of the source. Assigned by the seller in the shop platform.

Example values: web, 1520611
customer_idstringThe unique customer ID. Assigned by the shop platform.

Example value: 5209503793328
is_new_customerbooleanTrue if this is the customer's first order (calculated by Triple Whale based on customer ID).
customer_first_namestringThe customer’s first name.
customer_last_namestringThe customer’s last name.
customer_emailstringThe customer’s email address.
customer_from_country_codestringThe country of the shipping address, as a two-character country code. See list of country codes.
customer_from_state_codestringThe state/province of the shipping address.
customer_from_citystringThe city of the shipping address.
integration_shipping_statusstringThe shipping status of the order.
discount_codestringThe discount code or promotion name used in the order. Note: If an order has multiple discount codes, only the first code is retrieved.
discount_typestringThe type of discount customer received in the order (e.g. product discount or shipping discount).
products_inforecord repeatedInformation about the product(s) associated with the order. There may be multiple products per order.
products_info.product_idstringThe unique ID of the product in the shop (not order-specific). Assigned by the shop platform.

Example value: 3891505496131
products_info.product_namestringName of the product.
products_info.product_skustringStock keeping unit of the product.
products_info.variant_idstringThe unique ID of the product variant in the shop (not order-specific). Assigned by the shop.

Example value: 29275946877001
products_info.is_gift_cardbooleanTrue if the product purchased is a gift card.
products_info.product_name_pricenumericThe product's price (before discounts). By default shown in the shop's currency.

Note: Tax will be included in the product price if the seller has configured the sale to require taxes in Triple Whale Admin.
products_info.discount_amount_for_productnumericThe amount discounted from the product price in this order. By default shown in the shop's currency.
products_info.product_name_quantity_soldnumericThe quantity of the product sold in the order.
products_info.single_product_costnumericThe cost of goods sold for the product. By default shown in the shop's currency.

Data sourcing varies as follows:

- For Shopify, the single product cost is set in the store and imported directly, or configured in Triple Whale admin under the costs settings tab.
- For Amazon, the single product cost is set in Triple Whale admin under the costs settings tab.
tagsrepeated stringThe tags associated with the order.
customer_tagsrepeated stringTags associated with the customer.

Example values: Active Subscriber, PayPal_user, Login with FB
is_subscription_orderbooleanTrue if the order is a subscription order.
is_first_order_in_subscriptionbooleanTrue if the order is the first in a subscription order.
click_tstimestampThe time at which the ad was clicked. Formatted according to the ISO 8601 international standard.

Example value: 2024-10-26 20:03:48
channelstringThe platform through which the ad was delivered.
campaign_idstringThe unique campaign ID for the marketing campaign associated with the ad. Assigned by the publisher platform.

Example value: 120210439890990004
ad_set_idstringThe unique ad set ID for the ad set within a campaign. Assigned by the publisher platform.

Example value: 120210439890740003
ad_idstringThe unique ad ID, assigned by the publisher platform.

Example value: 120210439891110007
campaign_namestringThe name of the marketing campaign associated with the ad.
ad_set_namestringThe name of the ad set within a campaign.
ad_namestringThe name of the specific ad.
utm_mediumstringThe UTM medium parameter captured by Triple Pixel from the ad URL.

Example values: sponsored, paid, profile_link
landing_pagestringThe URL of the page where a visitor lands after clicking on an ad.
devicestringThe type of device used by the visitor (e.g. desktop, tablet, mobile, wearable) for the session.
browserstringThe web browser of the session where the order occurred.
session_countrystringThe country from which the session originated.
session_citystringThe city from which the session originated.
modelstringThe attribution model.Triple Attribution is applied by default.

Example values: Triple Attribution, Last Click, First Click, Linear All, Triple Attribution + Views, Linear Paid

Note: Total Impact is not available in the Pixel Orders table. Since Total Impact is an aggregated model, it cannot be applied on a per-order level.
attribution_windowstringThe time frame within which attributions are considered. lifetime is applied by default.

Example values: 1_day, 7_days, 14_days, 28_days, lifetime

Note: group by attribution_window is unavailable on the Pixel Orders table.
triple_idstringThe unique ID assigned by Triple Whale to track users across sessions.
session_idstringThe unique ID for the browsing session.

Note: Only sessions with an order are included. For data on all sessions, refer to the Sessions table.

Measures

Measures are numeric fields that can be aggregated and/or combined to calculate new metrics.

TitleIDTypeDescription
Units Soldproduct_quantity_sold_in_ordernumericThe total number of individual product units sold in the order.
Order Revenueorder_revenuenumericThe total revenue after adjustments such as discounts, shipping, fees, and taxes (but before refunds).

Order Revenue = Gross Sales - Discounts + Shipping + Tax
Gross Salesgross_product_salesnumericThe total revenue before adjustments such as discounts, shipping, fees, taxes, and refunds.

Gross Sales = Product Price x Units Sold
Shipping Priceshipping_pricenumericThe total shipping price of the order, including shipping taxes and shipping discounts.
Refundsrefund_moneynumericRefunds processed during the selected time period.

Note that Triple Whale does not track refunds processed by 3rd-party return-management apps (e.g. Loop), so there may be variance relative to Shopify analytics.
TaxestaxesnumericAmount customers paid in taxes (excluding refunded taxes)
Shipping Costsshipping_costsnumericShipping costs paid by the seller for orders within the select timeframe.

Edit these in: Store > Shipping
Estimated Shipping Costsestimated_shipping_costsnumericEstimated shipping costs paid by the seller for orders within the select timeframe.

Edit these in: Store > Shipping
Payment Gateway Costspayment_gateway_costsnumericPayment processing fees (not including currency conversion fees).

Edit these in: Store > Gateway Costs
Cost of Goods (COGS)cost_of_goodsnumericThe cost of goods for Pixel-reported purchases within the selected time frame (before refunds).

Imported from the main sales platform (MSP), or edit in: Store > Cost of Goods.

Note that COGS for Pixel data is set at attribution time and does not get updated, so may vary from COGS in the Orders table.
Handling Feeshandling_feesnumericHandling fees (e.g. boxing, packaging, or “pick & pack” services) paid by the seller for orders in the selected time frame.

Edit these in: Store > Cost of Goods
Discountsdiscount_amountnumericThe total discount amount applied to the order, including shipping discounts.
Pixel Purchasesorders_quantitynumericThe total number of Pixel-reported purchases (orders) within the selected timeframe.

Derived

Derived fields are metrics that are pre-calculated using multiple measures or advanced formulas.

TitleIDTypeDescription
Pixel Purchases > $0orders_with_amountformulaThe total number of Pixel-reported purchases with a revenue greater than zero.
Pixel New Customer Purchasesnew_customer_ordersformulaNumber of Pixel-reported purchases placed by New Customers.
Pixel Returning Customer Purchasesreturning_customer_ordersformulaNumber of Pixel-reported purchases placed by Returning Customers.
Pixel Average Order ValueaovformulaPixel AOV = (Pixel Conversion Value - Shipping Price - Taxes) / Number of Pixel Purchases
Pixel New Customers %new_customers_percentformulaPercentage of Pixel-reported purchases by New Customers.
Pixel Returning Customers %returning_customers_percentformulaPercentage of Pixel-reported purchases by Returning Customers.
Pixel New Customer Revenuenew_customer_revenueformulaAmount of Pixel-reported revenue derived from New Customers.
Pixel Returning Customer Revenuereturning_customer_revenueformulaAmount of Pixel-reported revenue derived from New Customers.
Pixel True Average Order Valuetrue_aovformulaPixel True AOV = (Pixel-Reported Order Revenue - Shipping Price - Taxes) / Number of Pixel-Reported Orders > $0
Unique Customersunique_customersformulaNumber of unique customers within the selected timeframe.