Managing Data-In Connections

Once you have started sending data to Triple Whale via the Data-In API, you can manage your Data-In connections from the Data In section on the Integrations page.

Viewing Connected Accounts

To view and manage your connected Data-In API accounts, click the Manage button. A popup will appear showing a list of your accounts.

Each account name follows the structure:

<endpoint>:<platform>:<platform_account_id>

(or for the Ads endpoint: <endpoint>:<channel>:<channel_account_id>).

This lets you group and identify each API connection across different endpoints, platforms, and account IDs.

Deleting Data (Hard Delete)

To permanently delete all data sent to a specific Data-In API account:

1. Click Manage.

2. Locate the account you want to delete.

3. Click the three-dot menu (⋮) and select Delete.

   

4. Click Confirm in the confirmation popup.

   

❗️

Deleting account data is irreversible.

Managing Test Data

To isolate test records, we recommend sending test payloads using a unique platform_account_id, which you can later delete entirely from the Manage popup.

Voiding Records (Soft Delete)

To exclude specific records from reporting without deleting all data from an account, you can "void" them by resending the same record with all values unchanged, except set void: true.

This soft-deletes the record while preserving the account and all other data.

Supported endpoints for voiding:

• Ads
• Orders
• Subscriptions