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When to Use This Endpoint

This endpoint is intended for ingesting custom order data only (Custom Sales Platform). If your store already uses a native Triple Whale integration — such as Shopify, BigCommerce, or WooCommerce — use the Enrich Orders Data endpoint instead to enrich your natively-integrated order records.

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How to Update a Custom Order Record

To update a custom order record, resend the order with all of the following fields exactly matching the original:

shop, order_id, refund_id, created_at, refunded_at, platform, platform_account_id

All other fields will be overwritten with the newly sent values.