Create Order Record

POST https://api.triplewhale.com/api/v2/data-in/orders

Ingest order data into Triple Whale for Custom Sales Platforms. This endpoint allows users to upload detailed order information, including customer details, line items, transaction totals, discounts, refunds, and shipping details.

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When to Use This Endpoint

This endpoint is intended for ingesting custom order data only (Custom Sales Platform). If your store already uses a native Triple Whale integration — such as Shopify, BigCommerce, or WooCommerce — use the Enrich Orders endpoint instead to enrich your natively-integrated order records.

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How to Update a Custom Order

To update a custom order record, resend the order with all of the following fields exactly matching the original:

order_id, refund_id, created_at, refunded_at, platform, platform_account_id

All other fields will be overwritten with the newly sent values.