Triple Whale's Data-In API lets you add new data or enhance existing records to centralize your business insights. Use it to:
- Create New Records: Upload data like ads, orders, products, or surveys from platforms Triple Whale doesn’t integrate with.
- Enrich Existing Records: Add details like shipping costs or custom tags to data from platforms Triple Whale integrates with.
Note on Processing Time
- Data from the last 2 days will be available approximately 1 minute after sending it.
- Data older than 2 days may take up to 15 minutes to process.
To check which platforms are supported, visit the Integrations Page. Below is an overview of the data-in endpoints, their use cases, and workflows:
Supported Endpoints
Creating New Records
1. Ads
- Use Case: Upload ad data (spend, clicks, impressions) from non-integrated channels.
- Example Workflow:
- Identify ad campaigns missing performance data.
- Send a POST request with Channel Name, Campaign ID, and Spend Amount.
- View updated metrics like ROAS and CPA.
2. Orders
- Use Case: Upload orders (customer details, items, totals) from non-integrated platforms.
- Example Workflow:
- Identify orders to add from external platforms.
- Send a POST request with Order ID, Customer Details, Line Items, and Transaction Totals.
- Metrics like Order Revenue and AOV update automatically.
- Use Case: Upload subscription data (billing schedules, customers) from non-integrated platforms.
- Example Workflow:
- Collect subscription records to upload.
- Send a POST request with Subscription ID, Customer Details, and Subscription Items.
- Track metrics like New Subscribers and Churn.
4. Products
- Use Case: Upload product data (details, variants) from external sources.
- Example Workflow:
- Gather product details to upload.
- Send a POST request with Product ID, Product Title, Tags, and Variants.
- Analyze product performance trends.
- Use Case: Upload survey responses from non-integrated systems.
- Example Workflow:
- Collect survey data linked to orders.
- Send a POST request with Order ID, Survey Question, and Customer Response.
- Link survey insights to order metrics.
Enriching Existing Records
- Use Case: Add data like shipping costs or custom tags to existing orders.
- Example Workflow:
- Find orders missing shipping cost data.
- Send a POST request with Shop, Order ID, and Shipping Costs.
- View updated metrics like Net Profit and POAS.
Best Practices
- Check Data Sources: Confirm if the platform is integrated with Triple Whale before uploading data.
- Map Fields Properly: Ensure your data matches the API schema for seamless uploads.
- Refer to Documentation: Use API docs for detailed examples and best practices.
With the Data-In API, you can centralize your data in Triple Whale and gain better insights to drive your business forward.